ISSN 2415-3729 e-ISSN 2415-3737 UDC 37
Submit an article

Professional Education: Methodology, Theory and Technologies

Article

Application of artificial intelligence technologies and services in the professional training of managers in the field of education

Alina Zarva*

alinazarvao@gmail.com

Retrieved from Vol. 12, No. 1, 2026 Pages 87–100
Received
01.01.1970
Revised
10.04.2026
Accepted
12.05.2026
Published
19.06.2026
Views
54

Abstract

The purpose of the study was to evaluate the possibilities of using artificial intelligence technologies in the professional training of future managers. The methodology included system and structural analysis, comparative analysis, and experimental research, modelling educational and professional scenarios conducted based on four higher educational institutions of Ukraine and involved 120 students enrolled in second-cycle (Master’s) degree programmes. The results confirmed the effectiveness of integrating artificial intelligence technologies into the professional training of future education managers. International analysis has shown that in the United States of America, Singapore, Finland, and South Korea, artificial intelligence is used as a tool for analysing educational data, strategic planning, and managerial decision-making, which ensures the development of a data-driven approach in educational management. Comparative analysis of digital platforms showed that generative models contribute to analytical support and modelling of solutions; integrated systems automate management processes; and services provide organisation, communication, and visualisation of educational data. It was shown that in the experimental group, the level of professional competence increased from M ≈ 2.87- 2.90 to M = 3.85-3.94 (SD ≈ 0.89-0.93), while in the control group, the increase was insignificant and amounted to M ≈ 2.80-2.88 to M = 3.16-3.25 (SD ≈ 1.00-1.03). The highest value was the indicator of presentation of research results (M = 3.94), the level of digital transformation was slightly lower (M = 3.93), which indicates a high development of communication and digital skills among respondents. The strategic planning indicator (M = 3.74) was not among the highest values, which indicates a relatively weak development of long-term managerial thinking in comparison with practice-oriented digital competencies. The data proved that the use of artificial intelligence technologies increased the level of managerial, analytical, and digital competence of future education managers

Keywords

digital tools; data analytics; training personalisation; educational and professional scenarios; ethical standards

References

  1. American Sociological Association. (2018). Code of ethics. Retrieved from https://www.asanet.org/wpcontent/uploads/asa_code_of_ethics-june2018a.pdf. 
  2. Aslam, F. (2023). The impact of artificial intelligence on chatbot technology: A study on the current advancements and leading innovations. European Journal of Technology, 7(3), 62-72.
  3. Bankins, S., Hu, X., & Yuan, Y. (2024). Artificial intelligence, workers, and the future of work skills. Current Opinion in Psychology, 58, article number 101828. doi 10.1016/j.copsyc.2024.101828. 
  4. Bassey, M.M., & Owushi, E. (2023). Adoption of artificial intelligence in library and information science in the 21st century: Assessing the perceived impacts and challenges by librarians in Akwa Ibom and Rivers States. International Journal of Current Innovations in Education, 6(1), 75-85.
  5. Berg, J.M., Raj, M., & Seamans, R. (2023). Capturing value from artificial intelligence. Academy of Management Discoveries, 9(4), 424-428.  doi 10.5465/amd.2023.0106.
  6. Bilad, M.R., Yaqin, L.N., & Zubaidah, S. (2023). Recent progress in the use of artificial intelligence tools in education. Jurnal Penelitian Dan Pengkajian Ilmu Pendidikan: E-Saintika, 7(3), 279-314.  doi 10.36312/ esaintika.v7i3.1377.
  7. Canva AI. (n.d.). Retrieved from https://www.canva.com.
  8. ChatGPT. (n.d.). Retrieved from https://openai.com.
  9. Chen, Z. (2022). Artificial intelligence-virtual trainer: Innovative didactics aimed at personalized training needs. Journal of the Knowledge Economy, 14, 2007-2025.  doi 10.1007/s13132-022-00985-0.
  10. Claude. (n.d.). Retrieved from https://www.anthropic.com.
  11. Davis, C., Bush, T., & Wood, S. (2024). Artificial intelligence in education: Enhancing learning experiences through personalized adaptation. International Journal of Cyber and IT Service Management, 4(1), 26-32. doi 10.34306/ijcitsm.v4i1.146.
  12. Dissanayake, H., Manta, O., Iddagoda, A., & Palazzo, M. (2025). Artificial intelligence and management Education: Bibliometric analysis. The International Journal of Management Education, 23(3), article number 101222.  doi 10.1016/j.ijme.2025.101222. 
  13. Filgueiras, F. (2023). Artificial intelligence and education governance. Education, Citizenship and Social Justice, 19(3), 349-361.  doi 10.1177/17461979231160674. 
  14. George, B., & Wooden, O. (2023). Managing the strategic transformation of higher education through artificial intelligence. Administrative Sciences, 13(9), article number 196.  doi 10.3390/admsci13090196. 
  15. Google Gemini. (n.d.). Retrieved from https://gemini.google.com.
  16. GrammarlyGO. (n.d.). Retrieved from https://www.grammarly.com.
  17. Holmes, W., & Littlejohn, A. (2024). Artificial intelligence for professional learning. In M. Garcia-Murillo, I. MacInnes & A. Renda (Eds.), Handbook of artificial intelligence at work (pp. 191-211). Cheltenham, UK: Edward Elgar Publishing.  doi 10.4337/9781800889972.00018.
  18. Hryhoriy Skovoroda University in Pereyaslav. (n.d.). Retrieved from https://uhsp.edu.ua/.
  19. Iatsyshyn, A., Deinega, I., Aleksandrova, M., Atamanyuk, S., Hryhorenko, T., & Suprun, D. (2024). Knowledge management in the context of digital transformation of education and science in Ukraine: Challenges in professional training. In R. Shchokin, A. Iatsyshyn, V. Kovach & A. Zaporozhets (Eds.), Digital technologies in education: Selected cases (pp. 165-184). Cham: Springer.  doi 10.1007/978-3-031-57422-1_12.
  20. IBM SPSS Statistics. (n.d.). Retrieved from https://www.ibm.com/products/spss-statistics.
  21. Igbokwe, I.C. (2023). Application of artificial intelligence (AI) in educational management. International Journal of Scientific and Research Publications, 13(3), 300-307.  doi 10.29322/IJSRP.13.03.2023.p13536. 
  22. Khmelnytskyi Humanitarian and Pedagogical Academy. (n.d.). Retrieved from https://kgpa.org.ua/.
  23. Kryshtanovych, S., Bekh, Y., Stadnichenko, O., Shevchenko, Z., Maikher, V., & Liubinska, O. (2025). Education 4.0: Development of the Ukrainian education system in the context of artificial intelligence and information technologies. Journal of Management World, 2, 315-319.  doi 10.53935/jomw.v2024i4.927.
  24. Lee Kuan Yew School of Public Policy. (n.d.). Leading an AI-powered future. Retrieved from https://lkyspp.nus. edu.sg/executive-education/programmes/aifuture/.
  25. Liu, M., Ren, Y., Nyagoga, L.M., Stonier, F., Wu, Z., & Yu, L. (2023). Future of education in the era of generative artificial intelligence: Consensus among Chinese scholars on applications of ChatGPT in schools. Future in Educational Research, 1(1), 72-101.  doi10.1002/fer3.10. 
  26. Mah, D.K., & Groß, N. (2024). Artificial intelligence in higher education: Exploring faculty use, self-efficacy, distinct profiles, and professional development needs. International Journal of Educational Technology in Higher Education, 21, article number 58.  doi10.1186/s41239-024-00490-1.
  27. Menzies, J., Sabert, B., Hassan, R., & Mensah, P.K. (2024). Artificial intelligence for international business: Its use, challenges, and suggestions for future research and practice. Thunderbird International Business Review, 66(2), 185-200.  doi 10.1002/tie.22370.
  28. Miao, F., Holmes, W., Huang, R., & Zhang, H. (2021). AI and education: Guidance for policy-makers. Paris, France: UNESCO.  doi 10.54675/PCSP7350. 
  29. Microsoft 365 Copilot for Education. (n.d.). Retrieved from https://www.microsoft.com/education.
  30. Microsoft Copilot. (n.d.). Retrieved from https://www.microsoft.com. 
  31. Moravian University. (n.d.). AI leadership lab: Navigating the future of education. Retrieved from  https://www.moravian.edu/education/graduate-degrees/ai-leadership-lab.
  32. Mouta, A., Torrecilla-Sánchez, E.M., & Pinto-Llorente, A.M. (2023). Design of a future scenarios toolkit for an ethical implementation of artificial intelligence in education. Education and Information Technologies, 29(9), 10473-10498.  doi 10.1007/s10639-023-12229-y.
  33. Narayanan, S., Ramakrishnan, R., Durairaj, E., & Das, A. (2023). Artificial intelligence revolutionizing the field of medical education. Cureus, 15(11), article number e49604.  doi 10.7759/cureus.49604.
  34. National Pedagogical University named after M.P. Dragomanov. (n.d.). Retrieved from https://npu.edu.ua/.
  35. Nguyen, A., Ngo, H. N., Hong, Y., Dang, B., & Nguyen, B.P.T. (2022). Ethical principles for artificial intelligencein education. Education and information technologies, 28(4), 4221-4241.  doi 10.1007/s10639-022-11316-w. 
  36. Notion AI. (n.d.). Retrieved from https://www.notion.so.
  37. OECD. (n.d.). Centre for educational research and innovation (CERI). Retrieved from https://www.oecd.org/ en/about/programmes/centre-for-educational-research-and-innovation-ceri.html. 
  38. Ogunode, N.J., & Gregory, D.M. (2025). Artificial Intelligence (AI) in educational administration. International Journal on Orange Technologies, 5(10), 7-16.
  39. Park, W., & Kwon, H. (2023). Implementing artificial intelligence education for middle school technology education in Republic of Korea. International Journal of Technology and Design Education, 34, 109-135. doi 10.1007/s10798-023-09812-2.
  40. Popescu, R.I., Sabie, O.M., & Trușcă, M.I. (2023). The contribution of artificial intelligence to stimulating the innovation of educational services and university programs in public administration. Transylvanian Review of Administrative Sciences, 19(70), 85-108.  doi10.24193/tras.70E.5.
  41. Sentry Magazine. (2026). South Korea eyes global AI leadership. Retrieved from https://sentry-magazine.com/ south-korea-eyes-global-ai-leadership/.
  42. Sposato, M. (2024). Leadership training and development in the age of artificial intelligence. Development and Learning in Organizations: An International Journal, 38(4), 4-7.  doi 10.1108/DLO-12-2023-0256.
  43. Suryanarayana, K.S., Kandi, V.P., Pavani, G., Rao, A.S., Rout, S., & Krishna, T.S.R. (2024). Artificial intelligence enhanced digital learning for the sustainability of education management system. The Journal of High Technology Management Research, 35(2), article number 100495.  doi 10.1016/j.hitech.2024.100495. 
  44. Ternopil National Pedagogical University named after V. Hnatyuk. (n.d.). Retrieved from https://tnpu.edu.ua/.
  45. University of Pennsylvania Graduate School of Education. (2024). Penn GSE launches first-of-its-kind professional development program on artificial intelligence. Retrieved from https://www.gse.upenn.edu/news/penn-gselaunches-first-its-kind-professional-development-program-artificial-intelligence.
  46. Uunona, G.N., & Goosen, L. (2023). Leveraging ethical standards in artificial intelligence technologies: A guideline for responsible teaching and learning applications. In Handbook of research on instructional technologies in health education and allied disciplines (pp. 310-330). Hershey, PA: IGI Global Scientific Publishing.  doi 10.4018/978-1-6684-7164-7.ch014. 
  47. Uygun, D. (2024). Teachers’ perspectives on artificial intelligence in education. Advances in Mobile Learning Educational Research, 4(1), 931-939.  doi 10.25082/AMLER.2024.01.005. 
  48. Vasylyuk-Zaitseva, S., Kosenyuk, H., Tanasiichuk, I., & Boyko, J. (2023). Application of artificial intelligence in Ukrainian education of the future. Futurity Education, 3(3), 79-107.  doi 10.57125/FED.2023.09.25.05. 
  49. Wang, Y. (2023). Artificial intelligence technologies in college English translation teaching. Journal of Psycholinguistic Research, 52, 1525-1544.  doi 10.1007/s10936-023-09960-5.
  50. WIRED. (2019). Inside Finland’s plan to become an artificial intelligence powerhouse. Retrieved from https:// www.wired.com/story/finland-artificial-intelligence-online-course/.
  51. Xing, C. (2023). Research on the application of artificial intelligence empowered education management. Journal of Artificial Intelligence Practice, 6(6), 13-17.  doi 10.23977/jaip.2023.060602.
  52. Yu, X., Ma, N., Zheng, L., Wang, L., & Wang, K. (2023). Developments and applications of artificial intelligence in music education. Technologies, 11(2), article number 42.  doi 10.3390/technologies11020042.

Suggested citation

Zarva, A. (2026). Application of artificial intelligence technologies and services in the professional training of managers in the field of education. Professional Education: Methodology, Theory and Technologies, 12(1), 87-100. https://doi.org/10.69587/pemtt/1.2026.87